TERMS OF SERVICE

1. Agreement to Terms

These Terms constitute a legally binding agreement between you (whether an individual or a business entity) and Imago Dei AI Consulting, with its principal place of business at 14012 Cordary Ave, Hawthorne, CA 90250. Your agreement is evidenced by any of the following actions:

•        Accessing or browsing imagodeiai.com

•        Submitting any form, inquiry, or contact request on our website or platforms

•        Engaging our services through a signed contract or verbal agreement

•        Responding to, clicking, or replying to any communication from us, including SMS messages

•        Providing your phone number or email address to receive communications

We reserve the right to update or modify these Terms at any time. Material changes will be communicated via email or a prominent notice on our website at least ten (10) days before taking effect. Continued use of our services following notice of changes constitutes acceptance of the revised Terms.

2. Description of Services

Imago Dei AI Consulting provides AI-powered sales and marketing services designed to help local businesses grow, automate operations, and convert leads more effectively. Our services may include, but are not limited to:

2.1 Core Service Offerings

•        AI-powered lead generation and customer acquisition campaigns

•        Sales funnel design, build-out, and optimization using GoHighLevel

•        Marketing automation, email sequences, and SMS messaging campaigns

•        Customer relationship management (CRM) setup and workflow automation

•        AI-assisted copywriting, content creation, and ad creative development

•        Appointment setting, calendar automation, and follow-up sequences

•        Reputation management and review generation campaigns

•        Analytics reporting, performance tracking, and conversion optimization

•        Consulting and strategy sessions for AI adoption in sales and marketing

2.2 Technology Stack

Our services are delivered using a suite of industry-leading tools, including:

•        GoHighLevel – CRM, funnel builder, and marketing automation platform

•        Anthropic Claude – AI language model for content and communications

•        Google Gemini – AI-assisted research, analysis, and content creation

•        Additional integrations as required to deliver agreed-upon services

2.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with reasonable notice provided to active clients. Service terms specific to individual engagements are governed by separately executed service agreements, which take precedence over these general Terms in the event of conflict.

3. User Responsibilities

By engaging our services or using our platforms, you agree to the following responsibilities:

3.1 Accurate Information

•        You will provide accurate, current, and complete information when submitting forms, entering into agreements, or communicating with us

•        You will promptly update us of any changes to your contact information, business details, or billing information

•        You represent that you have the authority to enter into this Agreement on behalf of yourself or any business entity you represent

3.2 Lawful Use

•        You will use our services only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations

•        You will not use our services to engage in any activity that violates the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, or any other consumer protection or privacy law

•        You will obtain all necessary consents from your own customers and contacts before using our platforms to contact them

3.3 Account and Access Security

•        You are responsible for maintaining the confidentiality of any login credentials or access information provided to you

•        You will notify us immediately of any unauthorized access to your account or any breach of security

•        You will not share account credentials with unauthorized third parties

3.4 Payment Obligations

•        You agree to pay all fees associated with your selected services in accordance with the terms outlined in your service agreement

•        Failure to remit payment within the agreed timeframe may result in suspension or termination of services

•        You are responsible for all taxes applicable to your purchase of services

4. Acceptable Use Policy

You agree that you will NOT use our services, platforms, or communications infrastructure for any of the following prohibited purposes:

4.1 Prohibited Communications

•        Sending unsolicited commercial messages (spam) via email, SMS, or any other channel

•        Contacting individuals who have previously opted out or unsubscribed from communications

•        Misrepresenting the identity of the sender or the nature of the communication

•        Using deceptive subject lines, sender names, or call-to-action language

•        Transmitting any content that is illegal, obscene, defamatory, threatening, or harassing

4.2 Prohibited Business Practices

•        Using our services to promote illegal products, services, or activities

•        Engaging in fraud, phishing, or any form of deception toward consumers

•        Violating any applicable laws, regulations, or industry standards

•        Infringing upon the intellectual property rights of any third party

•        Attempting to circumvent, disable, or interfere with the security features of any platform or system

4.3 Data & Platform Misuse

•        Uploading contact lists that were purchased, scraped, or obtained without proper consent

•        Using our platforms to process data in violation of GDPR, CCPA, or any other applicable privacy law

•        Reverse-engineering, decompiling, or attempting to extract source code from any platform we use

•        Introducing malware, viruses, or any malicious code into any system

Violation of this Acceptable Use Policy may result in immediate suspension or termination of services without refund, and may expose you to legal liability.

5. SMS Messaging Terms

IMPORTANT — A2P 10DLC DISCLOSURE: These SMS Messaging Terms govern all text message communications sent by or on behalf of Imago Dei AI Consulting. By providing your mobile phone number and opting in, you agree to receive text messages in accordance with these terms.

5.1 Consent to Receive SMS Messages

By providing your mobile phone number and expressly opting in through our website, a contact form, a verbal or written agreement, or by texting a keyword to our designated number, you consent to receive text messages (SMS/MMS) from Imago Dei AI Consulting. Consent is not a condition of purchase. You may opt out at any time as described below.

5.2 Types of Messages We Send

Once you opt in, you may receive the following types of text messages from us:

•        Appointment reminders, confirmations, and scheduling follow-ups

•        Welcome messages and onboarding sequences for new clients

•        Lead nurture and follow-up messages for prospective clients

•        Service updates, status notifications, and operational communications

•        Promotional offers and marketing communications related to our AI sales and marketing services

•        Re-engagement messages for inactive prospects (where prior consent was obtained)

•        Responses to inbound inquiries submitted via SMS or web forms

5.3 Message Frequency

Message frequency will vary based on your relationship with us and the services you have engaged. You may receive anywhere from one (1) to eight (8) messages per week depending on active campaigns, appointment activity, or service workflows. We will not exceed reasonable messaging cadences.

5.4 Message and Data Rates

Message and data rates may apply. Standard messaging rates charged by your mobile carrier will apply to all SMS messages sent and received. Imago Dei AI Consulting is not responsible for any charges applied by your mobile carrier.

5.5 How to Opt Out — STOP Command

You may opt out of receiving SMS messages from us at any time. To do so:

•        Reply STOP to any text message we send you

•        You may also reply QUIT, CANCEL, END, or UNSUBSCRIBE — all keywords will be honored

•        Email your opt-out request to [email protected] with your name and mobile number

•        Call us at +1 310-692-7130 to request removal

Upon receiving your STOP request, you will receive a single confirmation message stating that you have been unsubscribed and will receive no further messages. Your opt-out will be processed within 24 hours. Opting out of marketing SMS does not affect transactional messages required for active service delivery unless you request cessation of all messages.

5.6 How to Get Help — HELP Command

If you need information about our messaging program, reply HELP to any SMS message. You will receive a response containing:

•        The name of the messaging program

•        Contact information: [email protected] or +1 310-692-7130

•        Instructions on how to opt out

•        A link to our Privacy Policy: imagodeiai.com/privacy-policy

5.7 Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier. Imago Dei AI Consulting and participating wireless carriers, including but not limited to AT&T, T-Mobile, Verizon, and others, are not liable for delayed or undelivered messages due to factors outside their reasonable control.

5.8 Supported Carriers

Our messaging program is supported by all major U.S. carriers. Carrier support is subject to change without notice.

5.9 Privacy of SMS Data

SMS opt-in data, consent records, and mobile phone numbers collected for SMS communications will NOT be shared with third parties or affiliates for marketing or promotional purposes. For full details on how we handle your data, please review our Privacy Policy at imagodeiai.com/privacy-policy.

6. Intellectual Property

6.1 Our Intellectual Property

All content, materials, branding, software, tools, templates, workflows, frameworks, systems, and methodologies developed or provided by Imago Dei AI Consulting — including but not limited to written content, graphics, funnel designs, automation blueprints, and AI prompt systems — are the exclusive intellectual property of Imago Dei AI Consulting and are protected by applicable copyright, trademark, and trade secret laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit our proprietary materials without our prior written consent.

6.2 Client-Owned Materials

Any materials, content, logos, branding assets, or data that you provide to us in connection with your engagement remain your property. By providing such materials, you grant us a limited, non-exclusive license to use them solely for the purpose of delivering the agreed-upon services.

6.3 Deliverables

Unless otherwise specified in a separate written agreement, deliverables created specifically for your business (e.g., custom funnels, email sequences, ad copy) become your property upon full payment of all associated fees. Generic templates, system architectures, and proprietary frameworks remain the exclusive property of Imago Dei AI Consulting.

6.4 Third-Party IP

Our services may incorporate content or tools from third parties (GoHighLevel, Anthropic, Google, etc.). Such third-party materials are subject to their respective intellectual property rights and terms of use. We make no claim of ownership over third-party platforms or tools.

7. Disclaimers & Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Without limiting the foregoing, Imago Dei AI Consulting specifically disclaims any warranty or representation regarding:

•        The accuracy, reliability, completeness, or timeliness of any content, advice, or results generated through our services

•        Specific business outcomes, revenue targets, or sales results — marketing performance varies based on many factors outside our control

•        The uninterrupted or error-free operation of any platform, tool, or software used in delivering our services

•        The accuracy or appropriateness of any AI-generated content, which requires human review before use

•        Compatibility of our services with all devices, browsers, or third-party platforms

•        The security of data transmitted over the internet, which cannot be guaranteed absolutely

7.1 No Guarantee of Results

Marketing and sales results depend on numerous variables including but not limited to market conditions, the quality of your product or service, competition, budget, and audience engagement. We do not guarantee any specific level of leads, revenue, conversions, or return on investment. Testimonials and case studies referenced in our materials represent results achieved by specific clients under specific circumstances and are not typical or guaranteed.

7.2 AI-Generated Content

Content generated using AI tools (including Claude and Google Gemini) is provided for assistance purposes only. It may contain errors, inaccuracies, or outdated information. You are solely responsible for reviewing, editing, approving, and taking legal responsibility for any AI-generated content before publication or use.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IMAGO DEI AI CONSULTING, ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OUR SERVICES.

This limitation applies regardless of whether such damages are based on contract, tort (including negligence), strict liability, or any other legal theory, and even if we have been advised of the possibility of such damages. Specific exclusions include, but are not limited to:

•        Loss of revenue, profits, or anticipated savings

•        Loss of business, customers, contracts, or goodwill

•        Loss of data or failure to store, transmit, or receive data

•        Business interruption or downtime of any platform or system

•        Cost of substitute goods or services

•        Any SMS messages delayed, undelivered, or blocked by carriers

8.1 Aggregate Liability Cap

In no event shall our total aggregate liability to you for all claims arising out of or relating to these Terms or our services exceed the total amount of fees actually paid by you to Imago Dei AI Consulting in the twelve (12) months immediately preceding the event giving rise to the claim.

8.2 Essential Basis of Bargain

You acknowledge that the limitations of liability set forth in this Section reflect a reasonable allocation of risk and are an essential basis of the bargain between us. Without these limitations, we would not be able to offer our services at the rates provided.

9. Indemnification

You agree to defend, indemnify, and hold harmless Imago Dei AI Consulting and its owners, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

•        Your use of our services in violation of these Terms

•        Your violation of any applicable law, regulation, or third-party right

•        Any content or materials you provide to us that infringe on the rights of others

•        Your failure to obtain proper consent from contacts before using our communications services

•        Any claim by your customers or contacts arising from communications sent on your behalf

10. Termination

10.1 Termination by Either Party

Either party may terminate a service engagement by providing written notice in accordance with the terms of the applicable service agreement. In the absence of a specific service agreement, either party may terminate with thirty (30) days' written notice.

10.2 Immediate Termination for Cause

We reserve the right to immediately suspend or terminate your access to our services, without prior notice or refund, if we determine in our sole discretion that you have:

•        Violated any provision of these Terms or our Acceptable Use Policy

•        Provided false or misleading information in connection with your engagement

•        Failed to pay fees owed after reasonable notice

•        Engaged in any activity that exposes us or our platforms to legal liability

10.3 Effect of Termination

Upon termination of services: (a) all outstanding fees become immediately due and payable; (b) your access to any platforms or tools we manage on your behalf will be revoked; (c) we will provide reasonable assistance in transitioning your data to you or a designated successor, subject to payment of any outstanding balances; (d) provisions of these Terms that by their nature should survive will continue in full force and effect, including Sections 6, 7, 8, 9, and 11.

11. Governing Law & Dispute Resolution

11.1 Governing Law

These Terms and any dispute arising out of or relating to them or our services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. The federal and state courts located in Los Angeles County, California shall have exclusive jurisdiction over any disputes.

11.2 Informal Resolution

Before initiating any formal dispute, you agree to first contact us at [email protected] and provide written notice describing the nature of your dispute and the relief you are seeking. The parties agree to negotiate in good faith for a period of thirty (30) days in an attempt to resolve the matter informally.

11.3 Binding Arbitration

If informal resolution is unsuccessful, any unresolved dispute, claim, or controversy arising out of or relating to these Terms shall be resolved through binding arbitration administered by JAMS in Los Angeles, California, in accordance with its applicable rules. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.4 Class Action Waiver

YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTION LITIGATION OR CLASS-WIDE ARBITRATION. Any claims must be brought on an individual basis.

11.5 Exceptions

Notwithstanding the foregoing arbitration clause, either party may seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm, including but not limited to protection of intellectual property or confidential information.

12. Privacy Policy

Your use of our services and all data collection, use, and sharing practices are governed by our Privacy Policy, which is incorporated herein by reference and available at:

Privacy Policy URL: imagodeiai.com/privacy-policy

By using our services, you consent to the data practices described in our Privacy Policy, including our collection and use of your personal information, cookies and tracking technologies, and our SMS communications data handling practices. Our Privacy Policy contains important disclosures regarding our A2P 10DLC-compliant SMS messaging practices and confirms that no mobile information will be shared with third parties for marketing or promotional purposes.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and any separately executed service agreements, constitute the entire agreement between you and Imago Dei AI Consulting with respect to the subject matter hereof and supersede all prior agreements, representations, and understandings, whether written or oral.

13.2 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

13.3 No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by an authorized representative of Imago Dei AI Consulting.

13.4 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, internet service disruptions, or failures of third-party platforms and carriers.

13.5 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.

13.6 Notices

All legal notices to Imago Dei AI Consulting shall be sent in writing to 14012 Cordary Ave, Hawthorne, CA 90250, or via email to [email protected]. Notices to you will be sent to the email address or phone number you provided to us.

14. Contact Information

For questions, concerns, or inquiries about these Terms of Service, please contact us through any of the following channels:

Imago Dei AI Consulting

Legal & Compliance Inquiries

•        Website: imagodeiai.com

•        Email: [email protected]

•        Phone: +1 310-692-7130

•        Mailing Address: 14012 Cordary Ave, Hawthorne, CA 90250

We aim to respond to all Terms-related inquiries within five (5) business days. For urgent legal matters, please mark your correspondence as 'LEGAL – URGENT' in the subject line.

By using our services or communicating with us, you acknowledge that you have read, understood, and agree to these Terms of Service.

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